Privacy Policy

Last Updated: January 2025

At Lumina Life LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Location information for service delivery
• Medical history and health information
• Payment and billing information
• Communications with us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Schedule and deliver IV therapy treatments
• Process payments and send receipts
• Communicate with you about appointments and services
• Comply with legal obligations and HIPAA requirements
• Send marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Healthcare providers delivering your treatment
• Service providers and business partners
• Legal authorities when required by law

4. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled according to HIPAA privacy and security rules. You have the right to access, amend, and receive an accounting of disclosures of your PHI.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Restrict how we use your information

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: